We moved into the Village Greens of Annapolis in April 2015. The sales experience was phenomenal – the sales manager Scott’s honesty and attention to detail were extremely helpful. Jason (the construction manager) provided exceptional service in addressing our (small number of) minor concerns at our initial walkthrough and final walkthrough (the latter of which took place following our first year here).
The community here in Annapolis has been wonderful and we are so happy to live here. This experience has earned our highest praise!
-Mike & Karyn
As a first time home buyer I was extremely hesitant to take the plunge. I knew very little about the process, the thorough ins and outs, and very little about the area. Scott was extremely helpful in this process. He was patient in answering my questions and provided me with every helpful resource I could have asked for. He was very detailed in showing me the home and explaining the Craftmark quality. I quickly realized I had not only found the right location, but that I had found the home as well. Every worry I had was replaced with confidence that I was buying a quality home.
The buying process itself was a piece of cake. the builder, Jason, was extremely thorough in walking me through the home and looking for any last minute fixes. There was literally nothing I could find that he had not already located and marked, to include a slight mark on the window. Everything was taken care in record time. To show true quality and customer service, Scott and Jason’s help in answering questions and providing resources has seen no end well beyond purchase.
As a Marine officer I have high expectations and pay close attention to detail. The service I received from CraftMark Homes has far surpassed any expectation I could have every had. I would recommend a Craftmark home any day and would rate the service provided at the highest levels.