My wife and I moved into our “New Windsor” at Gibson’s Grant in January and could not be more pleased with the overall performance of the home and customer care after settlement. Although last winter was not particularly harsh our home always maintaines an excellent level of comfort and our utility bills are surprisingly low! And, thus far through the summer we’ve seen the same!
Comparatively, our previous home which is only 2 years old, 1500 sqft smaller and in the same neighborhood – the cost to heat/cool our new home has been substantially less! It’s easy to see that Craftstar built us a beautiful home the minute you walk in our door, but being that I work in the industry its what’s inside the wall that counts. From an energy standpoint it’s clear that our home has performed exceptionally well over the last 6 months. The house is tight, quality products were used and it was built well. I can tell that our home was well supervised and quality subcontractors were used. We’ve had multiple friends and family who are also in the building industry express the same thing. I can honestly say that the construction of our home has exceeded my expectations.
Post settlement Clifton Hendricks has done an excellent job servicing our every need. Although there have not been many requests (which is a good thing) he’s always been very responsive, courteous and prompt. His knowledge of the construction of our home and attention to detail give me and my wife peace of mind that we live in a quality built house and that Craftstar will stands behind their product.
I wanted to take a few minutes to write a note to both of you thanking you for being awesome! We have now been in the house for a few weeks and we couldn’t be more excited and happy with how everything turned out. We wouldn’t have been able to get here with out both of your hard work and Kim and I really appreciate everything you both did.
Heidi – Thank you very much for your efforts in getting us in this amazing Craftstar home. When you first walked us through the New Windsor, Kim and I knew it was the house for us. Your professionalism and drive to help us acheive the goal of getting into one of these awesome houses was instramental in us actually making it happen. Your hard work and dedication made the process of selling our existing home in Gibson’s Grant and purchasing this beautiful Craftstar home very easy. We can’t thank you enough for helping us through this process. As we mentioned on our survey at closing – Craftstar is lucky to have a professional like yourself representing their houses and brand. They should count their blessings you are selling homes for them
Jason – As you know, I was able to keep a close eye on the construction of the house from start to finish (living so close to the site). I have been (and still am) continually impressed with the high standards you and your sub-contractors hold yourself too. Not only did you work with our building timeline and close date, but you didn’t sacrifice quality construction or customer service. This is displayed even after we closed with your willingness to help after you have already delivered a truly spectacular house. The house is extremely energy efficient, your attention to details were evident throughout the process, and the home was built with extremely high building standards. Kim and I are in love with the house and feel truly lucky to call our new place home. Again, Craftstar is considerably lucky to have you as a project manager. You built one hell of a home for us, and we are very thankful for your expertise and for always putting the customer first.
As you know, I am happy to be a vocal advocate for Craftstar in Gibson’s Grant. If I had your boss’ email addresses, I would have directed this email to them – but figured you would be able to share. Please feel free to share this with current, future, or prospective clients if it helps in any way. I will continue to tell anyone willing to listen how great the New Windsor is. We now have our dream home in our dream community – and it is thanks to the hard work and dedication you both bring to your job everyday.
Thank you very much!
Ryan and Kim M.
We would like to start of by saying how pleased we are with purchasing a home from Craftstar Homes in Gibson Grant. The whole process has been wonderful from start to finish. Heidi is our Sales Representative and has been great to work with. Heidi has always been prompt, efficient and professional. She goes above and beyond the call of duty by showing you homes and even her own home on her days off. She has always returned our calls and answered all of our questions in a timely manner. It has been a pleasure working with her and we thank her for not making this a stressing experience.
Clifton Hendricks is the project manager for our home and has done a wonderful job. He has been so accommodating and has always answered all of our questions in a timely manner. It has been a pleasure working with him and we want to thank him for building us such a great home.
We purchased the New Windsor model and we absolutely love it! From its open floor plan to its spacious bedrooms make this our dream home. We are so pleased with the craftsmanship and detail you put into our home. It’s a well built quality home and I would recommend anyone wanting to build a new house to choose Craftstar Homes.