Just wanted to send a note and express our appreciation for the outstanding home purchasing experience with Sherry and her team, Chris and Jason. To be quite honest, we were on the fence between Craftstar and a competing builder. Sherry and her team’s level of expertise, patience, and above and beyond service made us confident and comfortable in making our decision, and has still been a great experience to this date.
Thank you for putting together such a great team to provide our family with a great home purchasing experience!
J & E K.
Craftmark Homes, Brian and Barb are simply amazing!
They not only paid attention to us before we decided to buy (at Woodmore Estates), but continued to accommodate all our changes as we requested while it was in building process. They helped us change our selections, make other minor changes in changing door directions, changing shower location and so many more things. We have heard from other family and friends that the their builders pretty much washed their hands after the closing…but that’s not Brian and Barb.
They continue to provide support and fixing little things here and there even now after we have moved in and always ask if everything is okay and if we need anything else. Brian literally came on his day off within half hour, just to make sure everything was okay with the water connection when we called him.
Other builders can learn some customer service lessons from these guys!