Customer Service doesn’t get better than this

My husband and I purchased a new construction town home from Craftmark in Clarksburg Village and the process couldn’t have gone more smoothly. From the first tour of the model home to the final walk-through of our new home and beyond we have never had to wonder if something would be taken care of. They make you feel like you are their partner in the process and any time I had a question or concern or just wanted to come by to walk through, there was never a delay in responding. They are just the best!

Word of Thanks from Our Family

Dear Craftmark Family (John, Sherry, Chris & Team):

As a first time home buyer, I am pleasantly surprised by my experience with the Craftmark Family. From the initial booking, during the construction till the final/Post handing over, the people of the Craftmark Family are thoroughly professional and their support is exceptional. Craftmark made every effort to deliver a top quality Townhome and you have succeeded in style.

It is my wish and hope that the Craftmark Family would continue this tradition of excellence. We will definitely consider the Craftmark Brand for our next Single Family Home and As you know I already have recommended Craftmark to all my friends. Again thanks for helping me to have my cute little dream home & Special Salute for the Craftmark Team for it.

Have a good day. Thank you, Sincerely, Partha S.

First Single Family Home

We bought our first single family home through Madeline and she was wonderful to work with! We discovered the community through some friends and cancelled the other builder we were working with. I have never been so impressed with a home and I have seen a thousand as my mom is in real estate. Everything from the quality of the Craftmark product, to working with Madeline, was a great! I will ALWAYS use Craftmark homes for any future homes if we choose to move!

A True Gem

We bought our first home through Annie and she was soo great! She gave us the best advice, and even now has always been there for any questions or issues we have. Annie is a true gem and Craftmark has been great. Thanks again for everything!

Thank You Madeline!

I’d like to again send a great big huge thanks to you and Ross for designing and building a house, closing and moving are all over.

For your future buyers…I love every decision I made with this house. The wood floors are great. The gray walls fit my style perfectly. The basement and sunroom are wonderful!

Couldn’t recommend any one more friendly and professional

As first time home buyers, my wife and I wanted to make sure that we had as much information as possible with a friendly, efficient, reliable and knowledgeable sales person to do a pleasant home buying process.

From the first day we met with Annie, she ensured that we knew everything about the process and also updated us with every single improvement of the construction of our new house. She never urged me to make any decision, instead she was very patient and willing to take lot of time to explain our questions and concerns and other important changes we would have never thought of.

If you are looking to purchase a home, first or fortieth, I couldn’t recommend any one more friendly and professional than Annie.

Outstanding Professional and Customer Service Skills!!!!

We have recently purchased our house at Olney Springs subdivision in Maryland. Our dream would not have been realized had it not been for the support of Annie who assisted and advised us during the course of the purchasing process. We do not have words to express her commitment and dedication in providing reliable information based on which my family were able to arrive at the right decision. More specifically, she provided us with the information on available materials and pricing options. She was always there to help when needed. Her customer service skill is unparallelled. We believe that Annie is one of the most invaluable professionals in the Craftmark Homes company!