Our new home in Clarksburg Village was our first single family home buying experience and it could not have been a better one. From the first day that my wife and I walked into the model home and met with Elsa, she couldn’t have been more helpful. Throughout the entire home buying process she was there if we had any questions or concerns.
Once it came time to sit down with Larry to go over the details of how the home was built, he made something that seemed so foreign to us, so simple as he walked us through every detail of the structure of the home. He was able to allow us to envision our new home even before the drywall was up.
From the beginning stages to the completion of the home, Craftmark has been an incredible company to work with and now that we are finally moved in I wouldn’t recommend another builder.
As a first time home buyer I was extremely hesitant to take the plunge. I knew very little about the process, the thorough ins and outs, and very little about the area. Scott was extremely helpful in this process. He was patient in answering my questions and provided me with every helpful resource I could have asked for. He was very detailed in showing me the home and explaining the Craftmark quality. I quickly realized I had not only found the right location, but that I had found the home as well. Every worry I had was replaced with confidence that I was buying a quality home.
The buying process itself was a piece of cake. the builder, Jason, was extremely thorough in walking me through the home and looking for any last minute fixes. There was literally nothing I could find that he had not already located and marked, to include a slight mark on the window. Everything was taken care in record time. To show true quality and customer service, Scott and Jason’s help in answering questions and providing resources has seen no end well beyond purchase.
As a Marine officer I have high expectations and pay close attention to detail. The service I received from CraftMark Homes has far surpassed any expectation I could have every had. I would recommend a Craftmark home any day and would rate the service provided at the highest levels.