We bought our first home in Clarksburg Village in Feb 2016 and we are very happy we chose to buy a Craftmark home. As first time home buyers, we had a lot of questions and Lou was always very patient in answering all of our questions, was always responsive to calls/emails and made the whole experience less stressful. We received amazing customer service. If you are planning to buy a house, but intimidated with the whole process, consider visiting a Craftmark model. The amazing people at Craftmark will help you in the every step. Totally recommend!!