We bought our first home during the summer of 2016. We had a great experience working with Lou throughout the process. Lou was prompt with the responses to any of our queries. Being a first time home owner, we had a lot of concerns and he dealt very patiently with us. Even months after we moved in, he is always ready to help. He is a true professional and created a remarkable customer experience for us. We have and will continue to recommend him to our family and friends.